Adding value to make a national conference the best yet
We joined as an external event partner, working closely with their internal team to improve event execution and bring a fresh perspective.
After analysing the project, we identified a range of areas where we could add value to the project with minimal or no additional outlay from the client.
The initial challenge was to develop rapport and trust with the client, ensuring their internal team members embraced us as a genuine partner who complemented their roles.
Our team immediately got to work building a relationship and developing trust with key stakeholders. We shared ideas and actively demonstrated our desire to contribute to a successful event.
We didn’t try and fix what wasn’t broken. Instead, we focused on the elements that enhanced and complemented what the client was already doing well, always looking for places where we could add more value.
Some of our top priorities were:
As a result, the conference was rated their best yet, and we’re working on next year’s event – which will be even better!
The feedback we received from the client and the opportunity to continue work with them suggests that we exceeded their brief and expectations – as we always aim to do.
“I used to stress about our upcoming conference, there were so many things to juggle and keep track of. Now that I have engaged con-sol, I get to enjoy the event knowing that they have everything in hand. They not only meet the brief but they exceed it.”